Keyholder database

keyholder database



If an incident occurs at your home or your business premises when you are away, during the night or on holiday, the police and emergency services need to be able to contact a keyholder instantly in order to gain access and respond to the situation.

If they have no record of who owns or operates from your property, or have no contact details for you or those who live or work with you, then the delay in gaining that vital information is not only frustrating for the police, but could prove costly for you.

1. When you register your details with Boing (UK) Limited’s Keyholder Scheme you are joining a comprehensive database of registered trusted keyholders for residential and business properties, with 24-hour contact details and other vital information that might be needed in the event of an emergency.

2. The Keyholder Register is used by police and emergency services who need to access vital information such as: Who has the key to the property? Can they be contacted quickly? Is there a preferred contractor should a window or door be broken and need repair or boarding up?

3. Additional information can also be included, such as where the stopcocks and electricity inlets can be found should there be a fire or flood and whether there are any chemicals stored on the premises.

4. For just £25 per year for business premises and only £12 per year for residential properties, you will gain peace of mind by knowing that the police will be able to contact the right people during an emergency at your property.

5. The information you supply to us is bound by the Data Protection Act 1998 and you can rest assured it will only be used by the police and emergency services.

6. Even if you already have an alarm, being on the Keyholder Register is still of invaluable help to the police. If your alarm company is not linked to a central alarm station which informs the police of the activation and then contacts the keyholder, the police will have no way of establishing who your keyholders are. There may also be times when, although your alarm has not activated, the police still need to contact you.

7. Similarly, you may be a member of a Homewatch scheme, but there will be times when the police are called to your premises and the necessary information to gain access to your home is not available, such as in the middle of the night.

8. If you are registering business premises with us then you can have up to five keyholders on the register and for domestic premises you can have two keyholders. Extra keyholders can be added for £3 per name.

9. Data recorded on the Keyholder Register can be amended and updated free of charge at any time by simply telephoning at the local rate on 0845 0678 999. The line is open 24 hours a day and there is no charge for amendments, except where you are adding an extra keyholder name.

10. Registration is easy. Simply complete this registration form and return it to us at FREEPOST RLSB-KKLK-JXRL, Boing (UK) Ltd., WYMONDHAM NR18 9AL. Or call 0845 0678 999 to speak to one of our registration team who will help you complete the form over the telephone.

The Keyholder Scheme is fully approved, and the data owned, by the police.

Download registration form here.
Download Keyholding Terms & Conditions here.